Refund policy

Return & Refund Policy — techloma.store

Effective Date: August 27, 2026

At techloma.store, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us so we can help resolve the issue.

Returns

You may request a return if:

  • The product is damaged or defective upon delivery.

  • You received the wrong product.

  • The product is significantly different from the description provided on our website.

  • The product is unused and in its original condition, where applicable.

To request a return, please contact us within 7 days of receiving your order.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the applicable payment method. Processing time may vary depending on the payment provider or bank.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, or product-specific reasons. Products that have been used, damaged after delivery, or returned without their original packaging may also be refused.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with:

  • Your order number

  • A description of the issue

  • Clear photos or videos of the product and packaging

We will review the information and provide the appropriate solution.

Return Shipping

If the return is due to our error, such as receiving an incorrect or defective product, we may cover the applicable return shipping cost.

For returns due to a change of mind or other customer-related reasons, return shipping costs may be the customer's responsibility.

Order Cancellation

If you wish to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact Us

For return, refund, or cancellation requests, please contact:

Brand: techloma.store
Phone: 03177153877
Email: affansatti11@gmail.com

We reserve the right to review each return and refund request according to the circumstances of the order.