Shipping policy
Shipping Policy — techloma.store
Effective Date: August 27, 2026
At techloma.store, we aim to process and deliver your orders as quickly and efficiently as possible. This Shipping Policy explains our order processing and delivery procedures.
1. Order Processing
Orders are normally processed within 1–3 business days after confirmation.
During sales, promotions, holidays, or periods of high order volume, processing may take additional time.
Once your order has been shipped, you may receive delivery information through the contact details provided at checkout.
2. Delivery Time
Estimated delivery time may vary depending on your location and courier availability.
Generally, orders may be delivered within 3–7 business days after processing.
Delivery times are estimates and are not guaranteed. Unexpected delays may occur due to courier issues, weather, public holidays, incorrect delivery information, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
Any promotional free-shipping offer will be subject to the terms and conditions stated with that promotion.
4. Delivery Information
Customers are responsible for providing accurate and complete delivery information, including:
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Full name
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Correct phone number
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Complete delivery address
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City and relevant location details
If incorrect information causes a delivery failure or additional courier charges, the customer may be responsible for those costs.
5. Failed or Missed Deliveries
If the courier is unable to deliver an order because the customer is unavailable, provides incorrect information, or cannot be contacted, the courier may attempt delivery again or return the package.
Additional delivery charges may apply for re-delivery where applicable.
6. Damaged Packages
If your package appears damaged when delivered, please contact us as soon as possible.
For damaged or incorrect products, please provide your order number along with clear photos or videos of the package and product so we can investigate and provide an appropriate solution.
7. Lost or Delayed Orders
If your order is significantly delayed or appears to be lost during shipping, please contact us.
We will coordinate with the relevant delivery provider to investigate the shipment and determine the appropriate resolution.
8. International Shipping
International shipping availability, delivery times, shipping charges, and any applicable customs duties or taxes may vary by destination.
Customers are responsible for any customs duties, taxes, or other charges imposed by the destination country unless otherwise stated.
9. Contact Us
For questions regarding shipping or delivery, please contact:
Brand: techloma.store
Phone: 03177153877
Email: affansatti11@gmail.com
